Frequently Asked Questions

1. What is PixVerify used for?

PixVerify is an AI-powered identity and document verification platform designed to help businesses verify users, prevent fraud, and stay compliant. It supports ID scans, liveness checks, OCR extraction, and real-time document authentication.


2. Why did my verification fail?

A verification may fail for reasons such as:

  • Blurry or low-quality images

  • Glare or shadows covering important details

  • Expired or damaged documents

  • Mismatched selfie and ID photo

  • Unsupported document type

You may retry using clearer images or contact support for assistance.


3. How long does verification take?

Most verifications are processed with 48-72 hours.
If manual review is required due to unclear images or document inconsistencies, it may take a few minutes. You will be notified once it is complete.


4. Is my data secure with PixVerify?

Yes. We use strong encryption and secure transmission protocols to protect your documents, images, and personal data. Your information is never shared with unauthorized third parties.


5. Can I integrate PixVerify into my app or website?

Yes. PixVerify offers a developer-friendly API that allows seamless integration into your platform. API keys and documentation are available in your dashboard.


6. Is there a minimum payout?

Yes. The minimum payout on PixVerify is $50.
Once your balance reaches this amount, you can request a withdrawal at any time.


7. How fast are withdrawals processed?

Withdrawals are processed within 4 working days maximum.
Most payouts are completed even faster when account details are fully verified.


8. Who is PixVerify for?

PixVerify is currently designed exclusively for users within the United States.
Our verification systems, compliance rules, and payout methods are optimized specifically for U.S.-based customers and businesses.